Reputation Management

What are they saying about you?

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Reputation Management Services

Today's consumer is extremely decisive. They seem to know what they want before ever stepping foot in a store. But more than that, they know exactly where they want to shop before even leaving home. This is due to the fact that businesses are being reviewed online the same way products are, making your business's online reputation more important than ever before.

Wikimotive's Reputation Management service gives you the inside knowledge you need to understand what's being said, and gives you the tools needed to increase customer satisfaction.

Tracking 10+ Review Sites

Using our Reputation Management tool, we pull reviews from a variety of sites that host reviews about your business. We work to track these reviews as they come in so you can be aware of what's being said about your business in real time.

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Monitoring Mentions Throughout The Web

Not everyone is going to leave a review on a dedicated review site, but that doesn't mean it's not important to your business's reputation. Our team scours the web for mentions of your business to ensure there's nothing damning or false being said.

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Responding Quickly to Shifting Customer Opinion

Oftentimes, businesses like to push negative reviews under the rug. This not only does nothing to solve your reputation problems, but it may also cause you to lose future business.

A Harris study revealed customers who get responses on reviews are likely to delete their negative review, write a positive review, and become loyal customers. Wikimotive responds quickly to negative reviews to help ease customer tension and resolve issues.

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Our Location

18 Bradford Street, Rindge, NH 03461

Call Us

(978) 212-9454

Hours

8:00am - 6:00pm ET

Client Emergency Contact 24/7/365

e-mail: 911@wikimotive.com or call us and dial extension 511