Tag: bureau

Grading the Better Business Bureau

Grading the Better Business Bureau

Is the BBB a consumer watchdog or a toothless lapdog? What’s really behind those charges that businesses have to pay to play? Long considered an impartial arbiter of who’s scamming whom (and who’s not), the Better Business Bureau—a “federated association” of locally run bureaus—has been facing questions lately about its very mission. Among them: • Can anyone pay dues ($300 […]