Tag: expectations

TRUE Customer Service – The Lost Metric

TRUE Customer Service – The Lost Metric

Caring: The Lost Art Recently, I had a BAD experience with my long time vendor partner: TK Carsites while launching several new web sites for one of my clients: Jeff Batta owner of Marlboro Nissan and now the proud owner of a brand new open point: Milford Nissan. Those of you who know me know that it is no secret […]